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EPILPA

Refund policy

To be eligible for a refund, the user must not have breached any of the terms and conditions of the EPILPA portal. EPILPA will issue a refund for the following reasons:

  • The user has paid the amount by mistake and the refund is approved by the Managing Committee.
  • EPILPA is unable to provide the applicant with membership of the organisation.

To request a refund, email info@epilpa.org with your name and contact details, the date of application, the order number or proof of payment, and the reason for your request.

Once EPILPA receives a refund request, the Managing Committee will review it and, if eligible, issue a refund by online bank transfer, cheque, pay order or any other suitable method. Refunds are typically processed within 30-45 business days.

EPILPA reserves the right to refuse a refund at its sole discretion, for example if the user has breached the terms and conditions of the EPILPA portal.

Last updated 10 Sep 2026